Deleting your account and data

Revision of 2026-10-12 · “Smakora” app, version 0.3.0

In short: you can delete the account yourself, from inside the app, in about two minutes — there is no need to write to us. Confirmation is a code sent to your email; no password is required, so people who sign in with Google or Apple can delete their account too. All personal data goes with it.

1. Deleting the account yourself

Sign in to the app or at smakora.com.
Open Account → Security → “Delete account”.
Tap “Send confirmation code” — the code arrives at the account's email.
Enter the code and choose what happens to the recipes you added: keep them in the app with no link to you, or delete them along with the account.
Confirm. The account and its data are gone immediately — there is no waiting period.

The one exception is an administrator account: it cannot be deleted until the admin role is removed from it, otherwise the system would be left with no administrator.

2. If you cannot sign in

A forgotten password can be reset on your own — “Forgot password?” on the sign-in page. If signing in is impossible (lost access to the mailbox, for example), write via the feedback form or email [email protected] — from the address the account is registered to, or name that address in the message. We verify that the account is yours, delete it manually within 30 days (usually within a few days) and write back once it is done.

3. What is deleted

Profile: email, password (its hash), nickname, avatar, settings, profile address.
Nutrition data: birth year, sex, weight, dietary preferences, allergies.
Your content and activity: pantry, shopping lists, favourites, menus and the weekly plan, food diary, cooking history, ratings, follows, groups you created.
Messages: nutritionist chats and other in-app conversations.
Photos: your avatar and the images of your recipes — the files themselves, not just the links to them.
The sign-in log (time, country, browser type).
Payment and subscription records.

4. What remains — and why

Recipes, if you chose “keep” — they stay available to others, but with no link to the account and without your name. If you chose “delete”, they go together with their photos.
De-identified support messages and reports: the text remains, but the email address is wiped from it and the link to the account is broken.
One anonymous statistics row recording that an account was deleted: the account's age and the deletion route, with no identifier, email or nickname.
Database backups — data disappears from them as backups rotate.
The payment provider's records (monobank) of transactions already made — its own accounting records, which it is required by law to keep; they are outside our control.

For what data we collect and who it is shared with, see the Privacy Policy.